2024-01-172024-01-172023https://hdl.handle.net/10883/22937CIMMYT manages Intellectual Assets as International Public Goods. The user is free to download, print, store and share this work. In case you want to translate or create any other derivative work and share or distribute such translation/derivative work, please contact CIMMYT-Knowledge-Center@cgiar.org indicating the work you want to use and the kind of use you intend; CIMMYT will contact you with the suitable license for that purposeAGRICULTURAL SCIENCES AND BIOTECHNOLOGYBusiness model development for sustaining digital climate services: the case of Interactive Voice Response (IVR) based harvest warning for mung bean crop in coastal BangladeshReportSustaining digital services to smallholder farmers is a challenge as many of the digital applications (private and public) and services currently available are donor-funded and not supported with business models that can generate adequate revenue for sustaining and scaling them in the medium and longer term. The innovation explained here is the experiment to build a multi-stream B2B (business to business) model to sustain and scale an interactive voice response system (IVR) developed as a part of CGIAR Asian Mega-Deltas (AMD) (https://www.cgiar.org/initiative/asian-mega-deltas/ ) initiative and Transformation of Agrifood systems of south Asia–( TAFSSA) initiative (https://www.cgiar.org/initiative/transformingagrifood-systems-in-south-asia-tafssa/) as well as Cereal Systems Initiative for South Asia (CSISA) (https://csisa.org/) project[ABTS(B1] . The IVR system delivers timely harvest warnings to mungbean farmers of Patuakhali and Barguna districts of Bangladesh. It currently reaches 10,000 out of 200,000 mung ean cultivators (estimated) in southern Bangladesh.BUSINESS MODELSCLIMATE SERVICESCROPSSMALLHOLDERSMUNG BEANSOpen AccessSustainable Agrifood Systems